Vocal for managers

See how your team is doing without asking.

Activity, conversations, and what needs attention, in one place. Ask a question, read the daily brief, or listen in on a live call.

Team analytics is included in the Growth and Scale plans.

The view from above.

Follow the week as it happens, step in when a call needs you, and end it with an answer instead of a report.

Numbers with the story behind them

Answer rate, missed calls, and activity per person, with the calls that explain them.

Hear about what matters

Set alerts for the topics you care about, like a cancellation or a complaint, and review the call that raised it.

Access that fits your teams

Group managers see the numbers they manage. Everyone else sees their own work.

You shouldn’t have to ask how it’s going.

See the numbers, hear the calls, and get the answer without a status meeting.

Ask about your team

Ask what you’d otherwise piece together from reports and call logs. Answers name the people and link to the conversations behind them.

Alerts on the calls that matter

Choose what’s worth knowing about. When a call matches, you get the moment it happened and the line that triggered it — a finding to look into, not a verdict.

Oversight in the moment

What managers use every day

Vocal for other teams

Know how your team is doing, without asking.

Activity, alerts, and the conversations behind the numbers.

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