Connect
Bring calls, texts, and email together with the business records behind them. Keep the history connected as conversations move between people and channels.
The phone system where people and AI work together.
Vocal is an AI-native business phone that brings your conversations together, so everyone on your team can understand what’s happening without chasing updates.
Frontier AI.Connected to your business.
Understand
Vocal connects details across conversations to build a clearer picture of the business. Ask a question, catch up on the day, or hear about something important before you know to look for it.
Daniel OrtizText · Asked about an invoice
Elena ParkVoicemail · Waiting since 9:40 AMAct
Turn that understanding into follow-through. Vocal helps teams keep their commitments and respond to problems early, with the context to decide what to do next.
Use Vocal for every call, customer, and moment in between.
Bring it together
Keep the calls, messages, and records about a person or a job connected.
Maya ChenNorthwind Supply · Customer
ActiveConversation historyToday
Call with Priya
Pricing for 40 units agreed. Ready to order.
4 min 23 sec · Call summaryText from Maya
“Just sent the signed order. Thanks!”
Next stepPriya
Send the order confirmation
Due todayAsk anything
Ask what happened and get an answer you can trace back to the conversation.
Ask Vocal
Northwind is ready to order.
Maya agreed to 40 units on a call with Priya. The signed order came in by text this morning.
Call Text
Where are we with Northwind?
Stay informed without asking
Tell Vocal what matters, and it flags the calls that need a closer look.
Call alertJust now
Needs a follow-up
A customer mentioned cancelling.
Daniel said he is comparing other providers. No follow-up is scheduled yet.
“We’re looking at other options.”Call with Ben · 10:48 AM02:14
Your alertCancellation or switchingMatch
Call Daniel back todayNorthwind Supply · Ben Turner
Your day, brought together
Start each morning with what happened yesterday and what still needs a follow-up.
Daily briefTue, Oct 6
A busy Monday.
Two things still open.
126calls94%answered2follow-ups
Still needs attention
Elena’s missed call wasn’t returned. Daniel is waiting on a text reply.
From yesterday’s calls and messages
See beyond the numbers
Call counts tell part of the story. See how your team handled the conversations.
Conversation reviewPriya · Maya
6:24Call durationInstallation
Maya
“Is installation included?”
Priya
“Yes—and we can schedule it the same week.”
A clear answer, with specifics.Next step agreed before moving on.
Call transcript · 02:18
Answer every call
Let AI answer when your team can’t, handle the request, or bring in the right person.
Incoming callMC
Maya Chen
Customer · Returning caller
Vocal is answering
“Hi Maya. Calling about your
Thursday delivery?”
Thursday delivery?”
Keep conversations together
Follow the same conversation across calls and texts without losing its history.
Maya Chen(415) 555-0127Today · Sales
Incoming call · 4:23Order confirmed
Here’s the signed order.
Order_1042.pdf
Thanks, Maya. Delivery is set for Thursday.
Priya · Delivered
Write a message…
A clearer picture, with every conversation.
As conversations build, so does Vocal’s understanding of the business. Information stays connected instead of getting harder to follow.
Maya ChenNorthwind Supply · Ready to launch
Ready for Monday.
Go-live date confirmed. Agreement signed.
Kickoff is Monday at 10:00 AM.
- Go-live date confirmedMonday’s call
- Signed agreement receivedTuesday’s email
- Kickoff time agreedWednesday’s text
Built for every team on the phone.
Every team gets the same connected history, shaped around the work it does.
The essentials, brought together.
Calls, texts, numbers, and connected tools. Everything your team needs to keep in touch.
Premium number selection
Local and toll-free numbers in the cities you work in, health-checked so you know when a line stops getting answered.
🇨🇦(778) 760-9147British Columbia
🇺🇸(618) 368-5046Illinois
☎️(800) 656-8810Toll-free
🇺🇸(415) 851-6951California
🇨🇦(289) 212-8429Ontario
Frontier call routing
Decide what happens the second someone calls: who it rings, when an agent takes it, where it goes after hours.
Starter package
We set up your workspace, file your A2P registration, and build your first agents with you.
Launch checklistWe handle the setup with youSetting upReady
Workspace configuredTeam, number, and hoursSetting upReady
Business texting approvedA2P registration filed for youFilingApproved
First agent liveAnswering and routing callsBuildingLive
Ready to take calls
Business texting
Keep every text on the same business number, with the call history and customer context beside it.
MCMaya ChenCustomer · (415) 555-0127
Can we move tomorrow to 3:30?
Done — you’re booked for 3:30 PM.
DeliveredKeep your current number
Bring your existing business line to Vocal for free without changing the number your customers already know.
Your current number(415) 555-0148Keep it
Number verifiedOwnership confirmedDone
Port scheduledNo interruption to callsAug 21
Vocal goes liveCustomers dial the same numberReady
Connect your tools
Bring in leads from Meta Lead Ads and Google Sheets, and connect the rest with webhooks and the API, while we build Gmail and CRM connections.
Connected toolsSends the right context automatically2 live
Meta Lead AdsLive
Webhooks & APILive
GGmailBuilding
HHubSpotBuilding