The modern business phone
Calls, texts, and a line that actually picks up — it answers, books appointments, routes to your team, and follows up around the clock. Set up in minutes. No contracts.
128 of 340 dialed · 38 booked
| # | Contact | Phone | Tries | Status |
|---|---|---|---|---|
| 1 | Marcus Lee | (415) 555-0192 | 1 | Calling… |
| 2 | Priya Shah | (212) 555-0148 | 2 | Booked |
| 3 | David Kim | (312) 555-0175 | 1 | No answer |
| 4 | Sofia Reyes | (305) 555-0162 | 1 | Voicemail |
| 5 | Aaron Ruiz | (206) 555-0119 | 0 | Queued |
| 6 | Lena Park | (617) 555-0173 | 0 | Queued |
Total calls
1,437
Booked
312
Answer rate
96%
When a call comes in
Sales team · 30s
Let Lola handle it
Done-for-you services from the Vocal team — your agent built, your numbers registered, your business set up. Progress updates, not homework.
A Vocal expert imports your knowledge, tunes the voice, and test-calls your flow on a one-hour call. Live the same day, not someday.
Launch packageLaunch · Ridgeline Freight
Built live with a Vocal expert
MC and DOT authority, BOC-3, and UCR — your FMCSA filings handled and kept current, so dispatch keeps moving.
Trucking & FMCSACarrier setup
Ridgeline Freight LLC
MC #1543882 · USDOT 3948217
Build it in plain English, give it your voice, and step into any call. Vocal bends to how your team works — not the other way around.
Tell the co-pilot what you want in plain English — “answer after 6pm and book roof estimates” — and it sets up the agent and call flow for you.
Aria
Warm, natural, and professional
Marcus
Confident and direct on every call
Nova
Upbeat, friendly, younger energy
Sage
Calm and reassuring, great for clinics
Pick from curated voices or clone your own, then dial in a personality that sounds like your brand — warm, sharp, all business, your call.
Jordan Miles
Refrigerated load · dispatch
Vocal live transcript
“I can help move that delivery. Which window works best?”
Listen in live, whisper guidance to the AI, or take the call over yourself — and decide exactly when it hands off to your team.
Vocal handles the full range of front-desk work: answering, qualifying, routing, booking, texting, and updating the customer record after every conversation.
Agent performance across identical caller simulations
Vocal
Resolved calls with the right next step
97%
completion quality
Generic AI
Strong answers, weaker routing memory
72%
completion quality
Legacy IVR
Menus before context
46%
completion quality
Voicemail
Follow-up depends on the team
18%
completion quality
Get a personalized look at the calls, texts, and follow-ups Vocal handles for you — then start free in minutes.
Texting, your customer records, and an agent for every job — all in one place.
Two-way SMS and MMS share the same number and history as your calls — confirmations, reminders, and replies in one thread.
Business textingMaria Lopez
+1 (415) 555-0102
Auto-filled from call
Every call writes back to the contact — details and extracted fields — so your CRM stays current without anyone typing.
ContactsSales
Qualifies & books
Support
Answers FAQs
After-hours
Takes messages
Dispatch
Routes urgent
Spin up specialized agents — sales, support, after-hours, dispatch — each with its own voice, knowledge, and flow.
Custom agentsFAQ
The questions businesses ask before they let Vocal answer the phone — setup, switching, cost, and what happens on a live call.
No. Vocal answers in real time with natural, human-sounding voices — most callers can't tell. You can hear a live demo before you ever put it on your line.
Yes. Start with a new number today and port your existing numbers over for free when you're ready. Nothing changes for the people who call you.
It hands off to a real person — transferring to the right teammate or ring group with a summary of the conversation so far. You decide exactly when that happens.
Minutes. Pick a number, tell Vocal how your phone should answer, and you're live. No installs, no IT project, no contract.
Yes. Calls and texts share one number and one history, so confirmations, reminders, and follow-ups all happen automatically in the same place.
Vocal books straight into your calendar and pushes call outcomes to your tools, with more integrations shipping continuously. Webhooks and a developer API are available today.
Yes. Vocal handles A2P 10DLC registration so your texts actually deliver, with consent tracking and STOP/HELP built in.
Simple, transparent plans you can start free — no contracts, cancel anytime. You only pay for the numbers and usage you actually need.