Start with 14 days free. Find the right fit for your business.
Everyday calling and messaging for your team.
Billed monthly
Start freeShared context and clearer visibility as your team grows.
Billed monthly
Start freeDeeper insights and AI for your whole business.
Billed monthly
Start freePrices in USD. Taxes and usage charges may apply. Card required. Cancel before the trial ends to avoid the subscription charge.
Talk with us about your team and the setup you need.
| Features | StarterStart free | GrowthStart free | ScaleStart free |
|---|---|---|---|
| Core features | |||
| Call customers across the US and Canada from your Vocal numbers. | Included | Included | Included |
| Send and receive business SMS and MMS after the required carrier registration is approved. | Included | Included | Included |
| A one-time $30 carrier review and registration setup fee is charged when your messaging campaign is submitted. | $30 one-time | $30 one-time | $30 one-time |
| The monthly carrier campaign fee is $1.50–$3 based on the registered messaging use case. | $1.50–$3/month | $1.50–$3/month | $1.50–$3/month |
| US SMS starts at 0.8¢ per segment, up to 33% cheaper than RingCentral's published 1.19¢ domestic long-code rate. | As low as 0.8¢ / segment | As low as 0.8¢ / segment | As low as 0.8¢ / segment |
| Each paid teammate gets one local or toll-free business number at no extra cost. | 1 per teammate | 1 per teammate | 1 per teammate |
| Move your existing business number to Vocal without changing what customers dial. | |||
| AI answers every call, handles common requests, and routes callers to the right teammate. | |||
| AI | |||
| Use Vocal's built-in AI to answer, qualify, route, book, and follow up on customer calls. | Not included | Not included | |
| Use ChatGPT or Claude to find contacts and start calls through Vocal. | |||
| Get an AI-written recap and searchable transcript after every call. | Not included | ||
| Build agents with defined roles, rules, voices, tools, workflows, and outcomes. | Not included | Not included | |
| Not included | Not included | ||
| Ask questions in plain English and get answers from your real call, agent, and team activity. | Not included | Not included | |
| Productivity & collaboration | |||
| Set when each line is open and choose what happens after hours. | Not included | ||
| Read voicemail as text so your team can triage messages without listening first. | |||
| Not included | |||
| Let multiple teammates join the same live call when a customer needs more help. | Not included | ||
| Move a live call to another teammate or line without making the caller redial. | Not included | ||
| Track answer rates, call volume, response times, and team performance. | Not included | ||
| Automatically record calls so important conversations can be replayed and reviewed. | Not included | Not included | |
| Launch outbound calling campaigns, track every attempt, and review outcomes and follow-ups in one report. | Not included | Not included | |
| Admin & security | |||
| Control who can manage billing, numbers, agents, campaigns, and workspace settings. | |||
| Limit members to the calls, texts, and contacts for the lines they belong to. | |||
| See call volume, answer rates, response times, and performance across every line. | Not included | ||
| Review a chronological record of important workspace and account changes. | |||
| Control access to customer conversations, recordings, transcripts, and personal data. | |||
Choose a platform plan, add a card, and use Vocal for 14 days before the first subscription charge. You can configure agents, test calls, and launch a real line during the trial.
Yes. Each paid teammate can claim one included direct line. Additional agent lines, ring groups, and spare numbers are billed separately when they exceed the included allowance.
Yes. You can move between Starter, Growth, and Scale as your team grows. Your new plan takes effect through your billing account.
Yes. You can port an existing business number to Vocal or choose a new local or toll-free number when you set up your account.
Every plan includes business calling and texting to numbers in the United States and Canada.
No. Choose monthly or annual billing with no long-term contract. You can change your plan or cancel from your billing account.
Start knowing what’s happening across every call and text.
14-day free trial · Keep your number · Mac, Windows, and web
