Priya Shah
Omar Haddad
Nina Ross
Set up in a few minutes
Pick the number, choose when Lola answers, and give her a greeting and a voice. Import your website so she knows the basics, then turn her on.
Lola
Never miss a call again.
Lola is Vocal’s AI receptionist. She answers when nobody can, takes a clear message, and answers questions about your business — then hands it to your team.
Your team rings first. Then Lola.
When nobody can pick up, Lola answers, finds out what the caller needs, and hands your team a message they can act on.
Answers when you can’t
After hours, on a busy afternoon, or when everyone’s on another call.
Takes a real message
Who called, what it’s about, and the best number to call back — read back to the caller.
Knows your business
Import your website and Lola answers from it. She won’t make up hours or prices.
What happens when Lola picks up
Everything Lola does
Answers
- Answers when nobody picks up: Your team always rings first.
- Answers after hours: Nights, weekends, and whenever the office is closed.
- Turn on per number: Turn Lola on number by number.
Takes messages
- Finds out what callers need: Lola finds out what the caller needs first.
- Asks for a name once: She asks for a name once and doesn’t badger.
- Confirms a callback number: Checks the number to call back on.
- Reads the message back: Confirms the message with the caller.
Knows your business
- Website import: Pull in the basics from your site.
- Knowledge pages: Add or edit what Lola knows.
- Never invents hours or prices: She won’t invent hours, prices, or promises.
Sounds like you
- Your greeting: Say who’s answering, your way.
- Choose her voice: Choose how Lola sounds.
- Add your own rules: Add your own instructions.