Your business number texts back

Send and receive SMS and MMS from the same number that rings. The whole team works one inbox, registration is handled so messages actually deliver, and every text lands on the customer's history right next to the call.

ML

Maria Lopez

via (415) 555-0142

SMS
Sink's been dripping all week — any Thursday slots?
We can do 2:00 PM Thursday. Booking you now — confirmation on the way.Delivered
Perfect, thank you!
On our wayRescheduleSend invoice
Message
SMS & MMS
Shared team inbox
A2P 10DLC handled
Auto confirmations
One customer history

Texting that belongs to the business, not a personal phone

One number for calls and texts, one inbox for the team, and the carrier paperwork done for you.

(415) 555-0142

Riverside Dental · one line

Live
Calls
Texts
Thanks for the call — can you text me the address?
124 Oak St, Suite 200 — see you Thursday at 2.Delivered

Same number

Text from the line that rings

Customers reply to the number they already called. No second app, no personal cell, no 'who texted them from where.'

Team inbox3 open
MLMaria Lopez2m2

Perfect, thank you!

Dana
MTMarcus T.14m

Can you send the quote?

You
?New lead1h

Are you open Saturday?

Unassigned

Internal note: returning customer — waive the visit fee. — Dana

Shared inbox

The whole team, one thread

Everyone sees the same conversation. Assign a thread, leave an internal note, and pick up where a teammate left off.

Carrier registrationActive
Brand registrationVerified
A2P 10DLC campaignApproved
Carrier filteringCleared

Delivery rate

99.2%

Inbox, not spam

Delivery

A2P 10DLC, handled

We register your brand and campaign with the carriers so business texts don't get silently filtered. You just type and send.

From first text to booked, without leaving the thread

Confirmations, reminders, and replies all run on the same number and the same history.

Auto-confirm every booking

When an appointment is set, the customer gets a confirmation text in seconds — no one on the team has to remember to send it.

Start free
Auto-confirmationAutomated

Booking created

Thu, July 2 · 2:00 PM

sends text →
You're booked for Thu, July 2 at 2:00 PM with Riverside Dental. Reply C to confirm or R to reschedule.Delivered · 2s
C
Confirmed — added to calendar

Reminders that cut no-shows

Schedule a reminder the day before and an hour out. Customers reply to reschedule and the thread updates itself.

Talk to sales
Reminder schedule(415) 555-0142

Day before

6:00 PM

1 hour out

1:00 PM

Reminder: your appointment is tomorrow at 2:00 PM. Reply R to reschedule.
R
No problem — does Friday at 10:00 work?Delivered
No-shows this monthDown 38%

Texts and calls on one timeline

Every message sits next to the call recordings and notes for that customer. Open one contact and read the whole relationship.

See integrations
ML

Maria Lopez

+1 (415) 555-0102

One timeline
Inbound call4:12 · transcript
Text · reschedule requestTue 9:14 AM
Auto-confirmationDelivered
MMS · photo of receipt

What you get with business texting

MMS, not just text

Send photos, receipts, and intake forms. Customers send pictures back and they save to the thread.

Carrier-registered

Brand and campaign registration is filed for you, so your texts land in the inbox instead of the void.

Built-in compliance

Opt-in language, STOP and HELP handling, and quiet hours are wired in by default.

Shared, not personal

Texts live on the business number and stay with the company when a teammate leaves.

FAQ

Can I text from the same number people call?

Yes. Every Vocal number does voice and text. Customers reply to the number they already have, and the conversation shows up in your shared inbox.

Do I have to deal with A2P 10DLC registration myself?

No. We file your brand and campaign registration with the carriers as part of setup. That's the step most business texts fail without, and we handle it so your messages deliver.

Can more than one person answer texts?

Yes. The inbox is shared. Anyone on the team can read and reply, assign a thread to a teammate, and leave internal notes that customers never see.

Does it send MMS, or only plain texts?

Both. You can send and receive photos and attachments, so receipts, before-and-after shots, and intake images all stay in the thread.

How do confirmations and reminders work?

When a booking is made, a confirmation text goes out automatically. You can also schedule reminders before the appointment, and replies update the conversation in place.

Give your number a voice and a thread

Calls and texts on one business line, one inbox, and one customer history. Set it up in minutes.

Start free