Analytics

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your calls are going

Real-time analytics on every call, agent, and campaign, so you can see what's working, fix what isn't, and prove the value.

Team analytics
Last 30 days
Live
7d30d90d
Total calls
1,437+12%
Avg handle time
3:24-6%
Meetings booked
318+8%
May 12May 19May 26Jun 2Jun 8
Agent leaderboard
Last 30 days
Live
AgentCallsConversionSent.
Sona AI
412
68%
82
Robert Diaz
318
54%
76
Maria Chen
249
61%
88
Tom Reilly
203
43%
71
Revenue attributed
Last 30 days
7d30d90d
$48.2k+22%
318
Meetings booked
92
Deals closed
6.4x
Return on spend

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Stop guessing what's working —
see it in every call

Every call, summarized and scored

AI reads each conversation and pulls out the summary, outcome, and next steps — so you spot patterns across hundreds of calls without replaying a single one.

CS
Call ended
Amy answered · 15:29
Call summary
  • Chris asks Amy for her read on the quarterly report.
  • Suggests reaching out to the client to clarify data issues.
  • Chris is booked today but free Friday to help Amy.
Next steps
  • Reach out to the client to clarify data issues.
  • Confirm Friday availability for the new project.
Top agents
Sona AI412
Robert318
Maria249

See who's converting

Rank your team and AI side by side — calls handled, outcomes, and booked meetings on one board.

78%
Positive sentiment
Across 1,437 calls

Read the room at scale

Sentiment scoring on every call surfaces unhappy customers long before they churn.

Meetings booked+18%
318

Your morning briefing

An AI-written daily brief lands each morning — yesterday's calls, what slipped, and which conversations need attention today.

100%
of calls scored

I stopped guessing which campaigns were working. The numbers are right there every morning, and showing clients their ROI went from a half-day in spreadsheets to one screen.

Daniela Cruz
Founder @ Beacon Outreach

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